Business management – building relationships – due tues 11/23

Topic: Emotional Intelligence PowerPoint 

Format/Length: 6-7 PowerPoint slides| APA Format | MUST REFERENCE 3-4 COURSE RESOURCES 

Due: Tuesday, November 23, 2021

Info: Please see below the detailed assignment instructions and attached the case study and course resources.

Assignment Details: Building Relationships / Emotional Intelligence

Skill #8: Hone your Emotional IQ to a level that you not only use to build relationships and motivate people but to communicate and negotiate better.

Last week Dwight asked you to consider how best to cultivate customers who operate at a long-distance from EC. Dwight wants to extend this idea, even more, to see how you would approach the idea of using your Emotional IQ to communicate and negotiate with the long-distance customer.

Sarah is the team lead for EC in Japan. Sarah wants to find a small office for EW to show its products to potential distributors. She has arrived in Tokyo armed with her budget and culture research and confidence in her negotiation skills.

Sarah with the help of a real estate broker has found a promising leasehold in Tokyo near medical centers and elderly communities. The building is a small space but has good foot traffic and signage space and is in a premier area of Tokyo. It is 75 Tsubo or 2,669 sq. ft. in size. The owners (a father and son) are asking for rent of 1,000,000 JPY or $8895.21 per month excluding utilities. The owners have several buildings in the area and are well-respected real estate brokers in Tokyo as their family has been in the business for generations.

The broker who arranged the meeting with the owners urged Sarah to think carefully before she spoke to the two men. They were rather old-fashioned, and it was probably best to avoid offending them as they controlled a lot of real estate in Tokyo. It might be hard to find a good space if they did not like her. Still, the rent was higher than she budgeted for, and getting the price down to $1500 would be best for the company. 

Sarah was due to meet the father and son the next day. At first, she thought it best for the real estate broker who showed her the space to carry out the negotiations. When asked, the broker was surprised by the request. He declined immediately explaining that it would be impolite. Sarah was worried. She always thought she could read people and their body language. She also felt confident in her negotiating skills as she was an active listener. Was she out of her league? It did not take Sarah long to see that the men were playing on a different playing field. They did not talk much, were not much interested in Sarah’s offer of $1500 less than the asking price. She began to talk too much and become more urgent in her demand for a lower price. The men said nothing except no. They did not get up nor did they comment. They sat calmly and showed little expression. The son occasionally looked at the father. They both cracked a smile a funny joke made as Sarah left. Sarah was not sure if that was good or bad. Were they laughing with her or at her? The real question was; Did Sarah make any headway in the negotiations? Sarah could not tell. Dwight having heard the story was just as confused as Sarah and just as worried. It was a week after the meeting and Sarah still had not heard anything from the owners. The broker assures her that is good news. She may not have gotten the space, but they did not cut her out from looking at other properties they owned. He would have heard by now.

Dwight is thinking that all the employees may benefit from some basic emotional intelligence tactics that could be used in cross-cultural communication and negotiation?

He would like you to create a six-slide PowerPoint with speaker notes, which will outline a more in-depth presentation you would make to the employees going forward. The PPT should include:

· An explanation of the relationship of emotional intelligence to communication.

· The barriers that cross-cultural workplaces on using emotional intelligence effectively.

· How EI can be geared to cross-cultural work experiences.

· Summarize the issues that Sarah faces and give 5 tips she can use to improve her EI skills for better performance in a cross-cultural workplace. Remember Sarah has studied the culture of Japan and the language. She is not fluent in Japanese but can carry on a decent conversation.

· You must use course material to support your responses and APA in-text citations with a reference list.

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Order your essay today and save 20% with the discount code RESEARCH